06 - 07 Oct 2022


9:00 am - 1:00 pm

WAAMH’s Mental Health Training – De-escalation Skills – Online Zoom Platform


De-escalation Skills Training


The De-escalation Skills course has been redesigned specifically for an online learning setting and will support workers to recognise when a person is becoming distressed or when a situation is escalating, and it provides a set of tools and strategies to respond in ways that are likely to result in positive outcomes.

This course will support participants to:

  • Understand what is meant by the term ‘escalated behaviour’, common triggers and when de-escalation strategies are likely to be effective;
  • Have increased competence and confidence in responding to escalated behaviours by drawing on practical models, including ‘SAFE’ de-escalation (Situational analysis; Assessing danger; Facilitating de-escalation through personal preparation, verbal and non-verbal techniques and; Evaluating incidents);
  • Practice techniques and strategies that can be used in a range of real-life scenarios; and
  • Be mindful of the impact of responding to escalated behaviours on themselves and how to integrate self-care strategies to their practice.

Location: Zoom platform


Associate Member $220.50
Full Member $196.00
Non Member $245.00
Scholarship pre-approval $24.50
Not yet a member, but I’d like to be Join now

For further information about the workshop please contact 6246 3000 or email

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